Bilingual (English/Spanish) Retail Sales/Pawnbroking Associate

Sterling & Knight

As a Sales & Lending Associate, you will provide outstanding customer service and build solid relationships with our customers; all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives. We offer competitive compensation and benefits, a fun work environment with great people, and plenty of room for professional development and advancement. If you like the idea of building a rewarding career helping to create a great customer experience, we want to talk with you! Contact us today! Email your resume to [email protected]

Responsibilities and Duties

This role will give you the unique opportunity to interact with our customers on a daily basis, enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As a Sales & Lending Team Member, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets BIG DEAL PAWN apart from the competition.

Other Sales & Lending Associate duties include:

Processing loans, extensions, and sales
Coming to jointly satisfactory terms regarding items to be pawned
Handling local store marketing
Performing opening and closing store procedures
Contacting customers to generate new and repeat business
Adhering to all company policies, procedures, and regulations
Qualifications and Skills

As a Sales & Lending Team Member, you must be highly self-motivated with a positive and outgoing personality and a strong work ethic. It is also important that you display excellent communication and interpersonal skills, in order to effectively communicate product information and specifications. You must be able to work well independently as well as with a team, with a strong ability to multitask. Excelling at customer service and relationship building will take you far in your career with BIG DEAL PAWN.

Requirements for the Sales & Lending Associate role include:

High school diploma or GED
Minimum 2 years of customer service experience
Ability to offer and describe various solutions and their benefits to the customer
Able to pass a criminal background check and drug test
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
Sales background, a plus
Bilingual, a plus
Firearm/ Form 4473 Experience a plus